The client faced difficulties in justifying the loss and meeting the surveyor’s requirements regarding “GOODS HELD IN TRUST.”
The claim was rejected by both the surveyor and the PSU insurers due to inadequate justification of the loss and failure to submit required documents. The client struggled to persuade the surveyor regarding their needs.
We assumed full responsibility for the case from the client, offering valid justifications and assisting in the thorough submission of all necessary documents to meet the satisfaction of the surveyor, who is highly esteemed and experienced in the industry.
Following our intervention, the surveyor approved and settled the claim.